Last Updated: 14 September 2026
At Virtual Offices India, we aim to provide clear information about our services, pricing, booking process, and applicable cancellation and refund conditions.
This Refund & Cancellation Policy applies to services purchased through virtualofficesindia.com, unless specific terms are provided for an individual service, plan, or booking.
This policy may apply to:
Refund conditions may vary depending on the service, location, plan, and stage of service fulfilment.
Customers are encouraged to review the following before making a payment:
If you require clarification regarding a service or plan, please contact our team before making payment.
If you request cancellation before service fulfilment, documentation preparation or processing has started, your eligibility for a refund will be determined according to the applicable service or plan terms.
Any applicable payment-processing or third-party charges may be deducted where permitted.
Once KYC verification, documentation preparation, agreement preparation, address allocation, or other service fulfilment has started, the booking may become non-refundable or may be subject to applicable deductions.
The exact terms applicable to your booking will depend on the service and plan selected.
If a service cannot be activated because the information or documents provided by the customer do not meet the applicable requirements, refund eligibility will depend on the relevant service terms.
Refunds may not be available where the issue results from:
Virtual Offices India may provide access to a business address and/or supporting documentation for applicable registration requirements.
However, GST registration, company incorporation, and other government approvals are determined by the relevant government authority.
Virtual Offices India does not guarantee approval unless a specific service explicitly states otherwise in writing.
Government rejection alone does not automatically create a refund entitlement unless the applicable service or plan specifically provides for one.
Where a virtual office service is fulfilled by an independent service provider or partner, the provider may conduct its own KYC, compliance and eligibility review.
If a provider declines a booking, the applicable refund will be determined according to the service terms and the reason for rejection.
Depending on the service and circumstances, the following may be non-refundable once incurred:
Any applicable non-refundable charges should be communicated as part of the relevant service terms.
Customers are responsible for providing accurate and complete information.
A refund may not be available where the service cannot be provided because of:
To request a refund, contact our team using the details on this page. Please provide:
Each refund request will be reviewed according to:
We will communicate the decision to the customer after reviewing the request.
Where a refund is approved, it will generally be processed to the original payment method.
The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank or financial institution.
Certain virtual office locations, plans or services may have additional refund or cancellation conditions.
Where specific terms are provided at the time of purchase, those terms will apply to the relevant service.
Virtual Offices India may update this Refund & Cancellation Policy from time to time.
The latest version will be published on this page with the revised “Last Updated” date.
For questions regarding cancellations or refunds:
